Contact Us
Get in touch with our team for any questions, feedback, or support. We're here to help you with anything you need.
General Inquiries
For general questions about our services, website, or any other information.
[email protected]Business & Partnerships
For business inquiries, partnership opportunities, and collaboration proposals.
[email protected]Technical Support
For technical issues, account problems, or any support-related questions.
[email protected]Support Information
Response Time
We aim to respond to all inquiries within 24-48 hours during business days. Technical support issues are prioritized based on urgency.
Support Hours
Our support team is available Monday to Friday, 9:00 AM - 6:00 PM CET. We provide limited support during weekends and holidays.
Quick FAQ
How quickly will I receive a response?
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please contact our support team via email with "URGENT" in the subject line.
What information should I include when reporting technical issues?
When reporting technical issues, please include your username, a detailed description of the problem, any error messages you received, and steps to reproduce the issue. Screenshots or screen recordings are also helpful.
How can I propose a business partnership?
For partnership inquiries, please email us at [email protected] with details about your proposal, your company/organization, and how you envision the collaboration. Our business development team will review your proposal and get back to you.